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Maple Travel Holdings LLC

Terms & Conditions in plain sight.

The complete Booking Agreement & Participant Release — every clause, unedited — with a short plain-English summary beside each one so you can find what matters without reading all 4,300 words.

  • EffectiveJanuary 1, 2026
  • Version2026.1
  • Length19 sections
  • Reading timeAbout 22 min
Applies to
  • globaleducationaltours.com
  • schooltrips.visitcanada.com
  • GOCampusTours.com
  • GettysburgEducationalTours.com
  • DIYSchoolTrips.com
  • DIYDCSchoolTrips.com
Quick answers

The four questions everybody asks

Every figure below is copied from the agreement itself. Each card links straight to the clause that governs it — that clause, not this card, is the binding text.

What do I pay?

  • $50Enrollment deposit per participant on ground / motorcoach trips. Non-refundable.
  • $150Enrollment deposit per participant when airfare is included. Non-refundable, due within 12 days of Proposal acceptance.
  • 60 daysFinal payment for all trips is due 60 days prior to departure.
  • $50Reinstatement fee if you miss the 60-day deadline and want to rejoin (subject to availability).
  • $10Per-participant change fee for changes made within 60 days of departure, plus vendor fees.
  • up to $250Airline name-change fee per ticket, plus airline fees — where a change is possible at all.

Section 4 — Deposits & Payments Section 8 — Changes & Name Changes

When can I cancel?

  • 30 daysDuring the risk-free Proposal window: no charge, all holds released, no deposits collected.
  • After bookingFrom invoice date to 61 days prior — and again at under 60 days — all funds are non-refundable.
  • AirfareAir deposits and air final payments are non-refundable. Big-ticket items (Broadway, sports venues) are non-refundable.
  • 75%Cancel For Any Reason cover returns up to 75% of non-refundable funds — bought at the time of your first deposit, used at least 48 hours before departure, not sold in New York State.
  • In writingCancellations go to canx@globaleducationaltours.com or through the Tango Travel Systems portal.

Section 6 — Cancellations & Refunds Section 7 — Travel Insurance

What if something goes wrong?

  • InsuranceThe Student Protection Plan covers trip cancellation, interruption, delay, medical expenses and emergency evacuation for qualifying events. Claims go directly to Travel Insured International.
  • 7 daysIf GET cancels a tour you are offered an alternative at no additional charge; if it is not accepted in writing within 7 days, all monies paid are refunded in full.
  • Force majeureWeather, epidemics, strikes, border closures and government restrictions are outside GET’s control and outside its responsibility — one more reason insurance is recommended.
  • Unused servicesMissed meals, nights or excursions are not refunded or credited, whatever the reason.
  • ArbitrationUnresolved disputes go to binding arbitration in Massachusetts under AAA rules. Accepting the agreement waives a jury trial.

Section 14 — Responsibility & Liability Section 18 — Dispute Resolution

Complete Booking Agreement & Participant Release — all 19 sections

Global Educational Tours LLC

Booking Agreement &
Participant Release

Maple Travel Holdings LLC · Effective January 1, 2026 · Version 2026.1

About the tinted “In plain English” panels. Each section below opens with a short summary written by us as a reading aid. Those summaries are not part of the contract and do not replace, limit or extend anything. Where a summary and the clause differ, the clause text governs. The complete agreement appears here unedited.

About Maple Travel Holdings LLC

All packages and related components have been arranged by Maple Travel Holdings LLC, doing business as the brands below (“MTH LLC” or “the Company”), a limited liability company. MTH LLC and/or its brands is responsible for making travel arrangements through independent vendors and suppliers and does not own or operate any airline, hotel, motorcoach, attraction, or event company that may be included in its package offerings. Reservations are processed through Tango Travel Systems, MTH LLC and/or its brands’ proprietary reservation and trip management platform.

  • globaleducationaltours.com
  • schooltrips.visitcanada.com
  • GOCampusTours.com
  • GettysburgEducationalTours.com
  • DIYSchoolTrips.com
  • DIYDCSchoolTrips.com

These Terms & Conditions apply to all tours, programs, and packages arranged under the following brands:

  • globaleducationaltours.com
  • schooltrips.visitcanada.com
  • GOCampusTours.com
  • GettysburgEducationalTours.com
  • DIYSchoolTrips.com
  • DIYDCSchoolTrips.com

Trip Organizer Agreement

These Terms & Conditions (“Agreement”) are made between MTH LLC and/or its brands and the Trip Organizer (teacher, group leader, school administrator, or authorized adult organizer), as well as all individual Participants (students, parents, guardians, and adult travelers). By accepting a Proposal, creating an account on Tango Travel Systems, or submitting a deposit, all parties agree to be bound by the terms herein.

The Trip Organizer is responsible for:

  • Reviewing and accepting this Agreement on behalf of the group.
  • Communicating all deadlines, policies, and requirements to individual participants.
  • Ensuring all participants are aware of and have agreed to these terms.
  • Collecting and submitting participant information, rooming lists, and required documentation by the deadlines specified.

The Risk-Free Proposal & 30-Day Enrollment Period

Key clause

MTH LLC and/or its brands offers Trip Organizers a risk-free enrollment window before any commitment is required. The process works as follows:

3A – Itinerary Selection & Proposal

Trip Organizers may browse, select, and customize an itinerary through the Tango Travel Systems portal or with the assistance of an MTH LLC and/or its brands Travel Specialist. Once an itinerary is configured, MTH LLC and/or its brands will generate a Pricing Proposal based on projected passenger tiers (for example: 42 students, 37 students, or 32 students, each with proportional complimentary chaperones). The Proposal will clearly display pricing at each passenger threshold.

3B – The 30-Day Risk-Free Enrollment Window

Upon issuance of the Proposal, the Trip Organizer has 30 calendar days to recruit participants and confirm enrollment. During this period:

  • No deposit is required from the Trip Organizer or individual participants.
  • Vendors and inventory are held on a preliminary basis.
  • MTH LLC and/or its brands’ free Recruitment Tool is available to assist with participant outreach.
  • The Trip Organizer may modify the itinerary and request revised pricing.
  • No financial obligation exists on the part of the Trip Organizer or participants.

At the end of the 30-day window, one of the following occurs:

  • If the Trip Organizer accepts the Proposal: vendor holds are confirmed, and the deposit collection period begins (see Section 4).
  • If the Trip Organizer does not accept the Proposal: the Proposal expires automatically. All vendor holds are released. No fees are charged.
  • If enrollment numbers fall below the minimum threshold (e.g., below 32 students): the Trip Organizer may request a revised Proposal at the next pricing tier, or may decline without penalty. No deposits will have been collected during the risk-free period.

Important: Once the Trip Organizer formally accepts the Proposal (via digital acceptance in Tango Travel Systems or written confirmation), the trip becomes an active Booking, and the cancellation and refund policies in Section 6 apply.

Deposits, Payments & Payment Schedule

Key clause

4A – Enrollment Deposits

Upon Proposal acceptance, individual participants will be invited (via automated email from Tango Travel Systems) to create an account and submit their enrollment deposit. Deposit amounts are as follows:

Ground / Motorcoach Trip $50 per participant · Non-Refundable
Trip with Airfare Included $150 per participant · Non-Refundable

Enrollment deposits are non-refundable once submitted. The airfare deposit must be received within 12 days of Proposal acceptance in order to secure the quoted airfare and schedule.

4B – Payment Methods

Payments may be made by:

  • School check payable to Maple Travel Holdings LLC
  • Visa, Mastercard, American Express, or Discover (credit or debit)
  • PayPal (via secure Tango Travel Systems portal)
  • Online at your Tango Travel Systems trip portal
  • By phone at 1-802-377-3311

Personal checks: the reservation is not considered complete until the check has cleared. Credit card payments: by submitting payment, cardholders agree to these Terms & Conditions and expressly waive all chargeback rights for services rendered or bookings subject to non-refundable cancellation policies, as further detailed in Section 17 of this Agreement.

4C – DIY vs. Assisted Bookings

MTH LLC and/or its brands accommodates two booking pathways:

  • DIY (Do-It-Yourself): Trip Organizers build and manage their itinerary, recruit participants, and process payments independently through the Tango Travel Systems self-serve portal.
  • Assisted Bookings: Trip Organizers work directly with an MTH LLC and/or its brands Travel Specialist who manages the itinerary, proposals, and booking coordination on their behalf.

All bookings, regardless of pathway, are subject to the same terms, deadlines, and cancellation policies contained herein.

4D – Final Payment & Deadline

Final payment for all trips is due 60 days prior to departure. Participants will receive automated reminders from Tango Travel Systems at the following intervals if their balance remains outstanding:

  • 70 days before departure
  • 65 days before departure
  • 61 days before departure

Failure to submit final payment by the 60-day deadline may result in: cancellation of the participant’s reservation, forfeiture of all deposits and payments made to date, and a $50.00 reinstatement fee if the participant wishes to rejoin the trip (subject to availability). No services will be initiated, confirmed, or provided for any participant with an outstanding balance at the 60-day deadline.

4E – Key Payment & Booking Deadlines at a Glance

MilestoneRequirement / Deadline
Trip Proposal PresentedTime to consider the itinerary and use the FREE Recruitment Tool to gauge trip interest.
Proposal AcceptanceTrip details, content, and pricing are now accepted. Trip becomes active.
Up to 30 Days to BookGround-only programs: up to 30 days to collect passenger accounts and deposits. If airfare is included, the airfare deposit window is 11–12 days.
Trip Booking11–12 days to collect passenger accounts and deposits for the airfare component (if airfare included), or up to 30 days for ground-only programs. Tango automatically emails all interested passengers to sign up, create an account, and apply the required deposit.
Within 12 Days of AcceptanceAirfare deposit due ($150/participant) to secure quoted fare.
Within 30 Days of AcceptanceGround trip deposit due ($50/participant) to secure quoted fare (if no airfare).
65–121 Days Before DepartureAirfare final payment due (varies by airline).
65 Days Before DepartureFinal flight passenger list due.
70 Days Before DeparturePayment reminder sent (if balance outstanding).
65 Days Before DeparturePayment reminder sent (if balance outstanding).
61 Days Before DeparturePayment reminder sent (if balance outstanding).
60 Days Before DepartureFINAL PAYMENT DUE – ALL TRIPS.
45 Days Before DepartureFinal rooming list due.
21 Days Before DepartureFinal itinerary distributed.
1–2 Days Before DepartureBon Voyage call from Travel Coordinator.

Price Adjustments Based on Participant Numbers

All group pricing is based on a minimum number of paying participants. If individual participants cancel after the Booking is confirmed but the group remains at or above the minimum threshold, individual trip prices will not be affected.

If cancellations reduce the group below the minimum threshold, the per-participant price may be adjusted upward to reflect the revised passenger count, as outlined in the accepted Proposal. Conversely, if additional participants join and the group surpasses a lower-cost threshold, the per-participant price may decrease accordingly.

Pricing Example:

Passenger CountPer-Person PriceNotes
42 Students$933 / personBase tier (maximum group)
37 Students$957 / personMid tier
32 Students$987 / personMinimum tier

Example: If 3 students cancel and the group drops from 42 to 39, pricing adjusts to $957/person for all remaining participants.

Price adjustments will be reflected on individual participant invoices and must be paid by the applicable deadlines.

Cancellations & Refund Policy

Key clause

6A – Cancellation Policy Overview

All cancellation requests must be submitted in writing to canx@globaleducationaltours.com or through the Tango Travel Systems portal. The following policies apply:

TimeframeCancellation Policy
During 30-Day Proposal WindowNo charge. Proposal expires. All holds released. Full refund (no deposits collected).
After Booking (Invoice Date to 61 Days Prior)All funds non-refundable. Enrollment deposit non-refundable.
Less than 60 Days Prior to DepartureAll funds non-refundable.
Airfare Deposits ($150/person)Non-refundable at time of payment.
Airfare Final PaymentNon-refundable. Subject to airline policy.
Big Ticket Items (Broadway, Sports Venues, etc.)Non-refundable.
Other Non-Refundable Vendor ComponentsNon-refundable as indicated in booking.

6B – Group Cancellation by MTH LLC and/or its brands

MTH LLC and/or its brands reserves the right to cancel any tour at any time. In the event of a cancellation initiated by MTH LLC and/or its brands, the Trip Organizer will be notified at the earliest possible opportunity and provided with an alternative option at no additional charge. If the alternative is not accepted in writing within 7 days, MTH LLC and/or its brands will issue a full refund of all monies paid to MTH LLC and/or its brands.

MTH LLC and/or its brands is not responsible for cancellations resulting from circumstances beyond its control, including but not limited to: acts of God, war, terrorism, civil unrest, epidemic or pandemic, natural disaster, government travel restrictions, airline disruptions, strikes, adverse weather, border closures, or hotel overbooking.

6C – Unused Services

No refunds or credits will be provided for any unused accommodations, meals, transportation, excursions, or other package components, regardless of the reason for non-use.

Travel Insurance

Key clause

Travel insurance is strongly recommended for all participants on all MTH LLC and/or its brands programs. Tour operators are no longer able to purchase travel insurance coverage on behalf of their passengers; however, Maple Travel Holdings has partnered with Travel Insured International to provide coverage options. We recommend the Cancel For Any Reason (CFAR) coverage, as it allows passengers to cancel and receive 75% of their trip cost if they cancel for absolutely any reason.

7A – Student Protection Plan (Basic Coverage)

The Student Protection Plan is a base-level travel insurance option available through Travel Insured International. It provides pre-departure and post-departure coverage for trip cancellation, trip interruption, travel delay, medical expenses, and emergency evacuation. This plan covers unexpected, qualifying events that prevent or interrupt travel.

7B – Cancel For Any Reason (CFAR) Coverage

CFAR is MTH LLC and/or its brands’ recommended supplemental coverage upgrade. It allows a participant to cancel for absolutely any reason — no qualifying event required — and receive up to 75% of their non-refundable trip funds back. Key conditions:

  • CFAR must be purchased at the exact time of the initial enrollment deposit. It cannot be added to an account after the deposit is submitted.
  • CFAR coverage is not available to residents of New York State.
  • CFAR is not available for day trips unless specifically arranged.
  • To utilize CFAR, the cancellation must be submitted at least 48 hours prior to scheduled departure.

All insurance claims must be submitted directly to Travel Insured International. MTH LLC and/or its brands does not process, manage, or pay out insurance claims.

7C – Travel Insurance Resources

For full plan details, coverage descriptions, and to enroll, please use the links below. All claims are handled exclusively by Travel Insured International.

MTH LLC and/or its brands Insurance Information

Coverage descriptions, plan details, and frequently asked questions about our partnership with Travel Insured International.

View Coverage Details

Purchase Directly — Agency Portal

Buy your policy directly through MTH LLC and/or its brands’ agency portal with Travel Insured International. CFAR must be added at time of deposit.

Purchase Insurance

Questions about coverage? Call 1-802-377-3311 or email info@globaleducationaltours.com.

Changes, Modifications & Name Changes

8A – Changes to a Reservation

Any change to a confirmed booking must be requested in writing to ops@globaleducationaltours.com or through the Tango Travel Systems portal. Changes include but are not limited to: adding or removing participants, altering itinerary components, modifying hotel selections, or changing departure/return dates. Changes made within 60 days of departure are subject to a $10.00 per-participant change fee, in addition to any vendor-imposed fees.

8B – Airfare Name Changes

Airline ticket name changes are generally not permitted. In cases where a name change is possible under airline policy, a name change fee of up to $250.00 per ticket, plus any fees imposed by the airline, will apply. Name changes must be requested in writing at least 90 days prior to departure. No name changes can be processed within 65 days of departure.

8C – Itinerary Modifications by MTH LLC and/or its brands

MTH LLC and/or its brands reserves the right to make reasonable adjustments to confirmed itineraries due to unforeseen circumstances, safety considerations, vendor availability, or logistical requirements. Where possible, equal or upgraded alternatives will be provided. Such changes do not constitute grounds for cancellation with refund unless MTH LLC and/or its brands is unable to provide a comparable alternative.

Package Inclusions & Exclusions

9A – What Is Included

All trip inclusions are specified in your Booking Agreement and Invoice. Standard motorcoach programs usually include:

  • Typically round-trip motorcoach transportation, or local transportation if flying
  • Airfare, if requested and confirmed in the invoice
  • Hotel accommodations — quad, triple, or twin occupancy unless otherwise stated
  • Included meals as specified in the invoice (typically breakfast and lunch on Day 1; dinner on the final day is generally not included)
  • Admissions to experiences, shows, attractions, and activities listed in the itinerary
  • Services of an MTH LLC and/or its brands Tour Leader or local tour guide on most programs

9B – What Is Not Included

Unless specifically listed in your invoice, the following are NOT included:

  • Passport and visa fees
  • Checked baggage fees (for air programs)
  • Meals not specified in the meal count
  • Expenses incurred during free time
  • Porterage at airports and hotels
  • Transportation from participants’ homes to the departure point
  • Optional excursions, unless pre-purchased
  • Personal travel insurance upgrades (CFAR or enhanced coverage)
  • Tips for drivers, tour leaders, and hotel staff
  • Travel insurance and CFAR (Cancel For Any Reason) coverage — not included; participants must purchase directly through MTH LLC and/or its brands’ agency portal at travelinsured.com/agency/62649

9C – Meals

For motorcoach tours, standard meal plans exclude the first-day breakfast and lunch, as well as the last-day dinner, which are the responsibility of participants. For example, on a 3-day trip, 6 meals would be included (2 breakfasts, 2 lunches, 2 dinners) unless otherwise specified in the invoice.

9D – Hotel Accommodations

Hotel accommodations have been arranged by MTH LLC and/or its brands. Hotels may vary by destination and travel dates. MTH LLC and/or its brands reserves the right to substitute hotel accommodations of similar quality, provided the substituted hotel is in the same city and maintains the same arrival/departure schedule. MTH LLC and/or its brands makes specific requests for boys and girls rooms to be on separate floors; however, this cannot always be guaranteed.

9E – Motorcoach Transportation

MTH LLC and/or its brands contracts with DOT-approved motorcoach carriers. MTH LLC and/or its brands is not responsible for delays caused by mechanical breakdown or other uncontrollable events. All itineraries comply with FMCSA hours-of-service rules for drivers.

Air Transportation

For programs including airfare:

  • MTH LLC and/or its brands primarily books regular economy class seats. Upgrades cannot be accommodated.
  • Equipment, routing, and itinerary for specific flights may be modified by the airline or by MTH LLC and/or its brands.
  • Single-plane service is not guaranteed.
  • MTH LLC and/or its brands is not responsible for flight delays, missed connections, long layovers, or related expenses.
  • Fuel surcharges, departure taxes, and airline-imposed fees are subject to change and will be reflected on your account no later than 10 days prior to departure.
  • All airfare payments are non-refundable.
  • Travelers who opt to purchase their own airline tickets (land-only participants) must confirm departure dates, gateways, and hotels with MTH LLC and/or its brands before booking. MTH LLC and/or its brands is not responsible for land-only participants when they are not traveling with the main group.

Travel Documentation & Identification

It is the sole responsibility of each participant to obtain and carry all required travel documents. Requirements include:

  • U.S. citizens traveling outside the United States must hold a valid passport.
  • Non-U.S. citizens must consult their consulate for visa and entry requirements.
  • All names on bookings must match exactly as they appear on the participant’s passport or government-issued ID.
  • For domestic air travel, participants 18 and older must present a REAL ID-compliant document at airport security.

Participants who are denied boarding or entry into any country due to improper or missing documentation will not be eligible for a refund. MTH LLC and/or its brands is not responsible for any costs, delays, or losses resulting from documentation issues at border crossings, immigration, or security checkpoints.

Travelers with Special Needs

Participants with physical disabilities, medical conditions, or special requirements must notify MTH LLC and/or its brands at the time of booking. MTH LLC and/or its brands will make reasonable efforts to accommodate special needs, provided sufficient advance notice is given. Participants must be physically capable of participating in the program activities, including walking distances and navigating stairs with luggage.

Travelers with severe allergies must notify MTH LLC and/or its brands and the Trip Organizer prior to departure. While MTH LLC and/or its brands will communicate allergy information to its suppliers, a 100% allergen-free environment cannot be guaranteed. Participants with severe allergies should be prepared to carry their own food and medication.

All travelers are responsible for managing their own medications and medical treatments throughout the trip. Special meals and medical supervision are not provided.

Participant Conduct & Removal from Tour

All participants are expected to behave in a manner that is respectful to fellow travelers, MTH LLC and/or its brands staff, vendors, and the communities visited. Participants must comply with all directives issued by MTH LLC and/or its brands Tour Leaders and Group Leaders throughout the duration of the program.

MTH LLC and/or its brands reserves the right to remove any participant from a tour who:

  • Engages in behavior that threatens their own safety or the safety of others
  • Fails to comply with MTH LLC and/or its brands Behavior Guidelines after repeated warnings
  • Is expelled from school or disciplined by civic authorities prior to departure

Participants removed from a tour will be sent home at their own expense, with no refund for any unused portion of the trip. Participants agree to reimburse MTH LLC and/or its brands for all reasonable costs incurred in arranging their return.

Responsibility & Liability

Affects your legal rights

Maple Travel Holdings LLC acts as an agent for independent suppliers including airlines, hotels, motorcoach operators, restaurants, and attraction providers. MTH LLC and/or its brands does not own or operate these services and is not responsible for any personal injury, property damage, loss, accident, delay, or expense arising from the acts or omissions of such independent suppliers.

Participants acknowledge and agree that MTH LLC and/or its brands, its affiliates, directors, officers, employees, and Group Leaders cannot be held responsible for any loss, damage, injury, delay, or expense resulting from events beyond MTH LLC and/or its brands’ control, including but not limited to: acts of God, war, terrorism, civil unrest, political violence, strikes, sickness, quarantine, government restrictions or regulations, natural disasters, or adverse weather conditions.

Any costs incurred due to uncontrollable circumstances — including extensions of travel caused by weather, border delays, or other force majeure events — are the responsibility of the participant. Comprehensive travel insurance is strongly recommended to cover such contingencies.

Participant Release & Indemnification

Affects your legal rights

By accepting this Agreement (digitally or in writing), each participant (and parent or guardian if the participant is a minor):

  1. Voluntarily consents to participate in all activities arranged by MTH LLC and/or its brands and assumes all associated risks of loss or injury.
  2. Authorizes MTH LLC and/or its brands to arrange emergency medical care in the event of illness or incapacitation, at the participant’s own expense.
  3. Releases and holds harmless MTH LLC and/or its brands, its affiliates, agents, directors, employees, Group Leaders, and host schools from all claims arising from injury, loss, damage, accident, delay, or expense, except in cases of MTH LLC and/or its brands’ gross negligence.
  4. Agrees to indemnify MTH LLC and/or its brands and hold it harmless for any financial liability or injury caused or contributed to by the participant during the program.
  5. Consents to the use of photographs, video footage, and statements made during the program in MTH LLC and/or its brands marketing and publicity materials, including social media.
  6. Acknowledges that school boards, municipalities, and school officials have no liability with respect to the trip unless they expressly inform the participant in writing of their official sponsorship and assumed responsibilities.

Financial Security

Maple Travel Holdings LLC participates in financial protection measures to safeguard participant funds. Additional information regarding applicable financial security programs will be provided upon request or is available at www.globaleducationaltours.com.

Chargebacks & Payment Disputes

Affects your legal rights

All bookings are subject to the cancellation and refund policies stated in this Agreement (see Section 6). By completing a booking, you expressly acknowledge and agree to those policies in full. MTH LLC and/or its brands makes every effort to resolve billing concerns directly and promptly — please contact us first at info@globaleducationaltours.com or 1-802-377-3311 before initiating any dispute with your financial institution.

17A – Chargeback Policy

You agree that any attempt to bypass, alter, or avoid the cancellation policies outlined in this Agreement by initiating a credit card or debit card chargeback will be considered a material breach of this Agreement. This applies to:

  • Bookings subject to non-refundable cancellation policies (after Proposal acceptance).
  • Services that have been rendered, including but not limited to transportation, hotel accommodations, admissions, meals, and guide services.
  • Non-refundable deposits and payments as described in Sections 4 and 6 of this Agreement.

If you initiate a chargeback for services rendered or for bookings subject to a non-refundable cancellation policy, you agree to be liable for all costs incurred by Maple Travel Holdings LLC in recovering the disputed funds, including but not limited to:

  • Attorney fees and legal costs.
  • Collections agency fees.
  • An administrative processing fee of $50.00 per chargeback attempt.

Authorization to Recharge: You expressly authorize Maple Travel Holdings LLC to recharge your original payment method for the full amount of any disputed transaction if the chargeback is overturned or ruled in our favor by the card issuer or financial institution.

17B – Payment Authorization & Documentation Standards

To protect all parties and ensure clarity of agreement, MTH LLC and/or its brands employs the following practices on every booking processed through Tango Travel Systems:

Mandatory Acceptance Checkbox

All participants must actively check an un-pre-checked box confirming they have read and agree to these Terms. No payment can be processed without this confirmation.

Clear Billing Descriptor

Charges appear on your statement as GLOBAL EDUC TOURS or MTH LLC and/or its brands LLC. Contact us before initiating any dispute if a charge is unrecognized.

Written Payment Authorization

Every credit card payment generates a digitally authorized record stating the amount, date, and applicable cancellation policy. Submission constitutes authorization.

Document Retention

MTH LLC and/or its brands retains all booking confirmations, waivers, transportation logs, hotel check-in records, ticket scans, and portal communications to submit to card issuers in any dispute.

Dispute Resolution & Arbitration

Affects your legal rights

In the event of a dispute, MTH LLC and/or its brands will make every reasonable effort to resolve the matter directly with the participant. If a resolution cannot be reached, both parties agree that the dispute will be submitted to binding arbitration in accordance with the rules of the American Arbitration Association, conducted in Massachusetts, USA, and governed by the laws of the Commonwealth of Massachusetts.

By accepting this Agreement, participants expressly waive their right to a trial by jury. The decision of the arbitrator shall be final and binding.

Amendments & Severability

MTH LLC and/or its brands reserves the right to amend these Terms & Conditions at any time. The most current version will be available at www.globaleducationaltours.com. In the event any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

Travel Insurance — Quick Reference

Travel insurance is strongly recommended to protect your investment in your educational tour. MTH LLC and/or its brands has partnered with Travel Insured International to provide comprehensive coverage. All claims are handled directly by Travel Insured International — MTH LLC and/or its brands does not process or pay insurance claims.

  • Standard Student Protection Plan — included on qualifying trips. Covers trip cancellation, interruption, travel delay, medical expenses, and emergency evacuation.
  • Cancel For Any Reason (CFAR) — optional add-on. Receive 75% back of non-refundable funds for cancellations made at least 48 hours before departure. Must be purchased at time of initial deposit. Not available to NY State residents.
Learn more Purchase policy

Contact Information

CompanyMaple Travel Holdings LLC
Address8 The Green, Suite A, Dover, DE 19901
Phone1-802-377-3311
General Emailinfo@globaleducationaltours.com
Cancellationscanx@globaleducationaltours.com
Operations / Changesops@globaleducationaltours.com

Full contact page

Acceptance of Terms & Conditions. By clicking “Accept” in Tango Travel Systems, or by signing and returning this document, I confirm that I have read, understood, and agree to all Terms & Conditions contained herein. I acknowledge that this Agreement affects my legal rights and I agree to be bound by its terms. I further agree to indemnify and hold harmless Maple Travel Holdings LLC, its owners, officers, directors, employees, agents, and contractors from any liability for personal injury, property damage, or loss arising from my participation in the scheduled tour program.

© 2025 Maple Travel Holdings LLC. All rights reserved. These Terms & Conditions supersede all prior versions.

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